Saying Goodbye to guests and staff at Casa de Montaña Bed & Breakfast, Boquete

Blog by Terry Richmeier

1Over the past three years we here at Casa de Montaña have had the pleasure of getting to know our guests and each one of you have made such an impact on us.

We opened with the very first guests. A couple that was from Holland and the wife had just finished her degree to become a doctor. They needed a break and choose Casa de Montaña as that place of respite. Along with them, we had a lovely couple that has a home here in Boquete, Panama, already. The husband wanted his wife to see the bathroom and open shower concept that we introduced to Boquete. She was quite pleased and they took several photos of the shower concept to share the idea to their contractor. We genuinely smiled incredibly proud that we made an impact! This impact started from an open house that we had in order to introduce ourselves to the new community that we fell into and in love with.

From there we continued as we spent the time during our social hour talking with all of 2you, our guests, getting to know you, getting to know more about the world in which you live. The stories of places you visited and your experiences. We learned about Germany, Holland, and cities within them. We learned about Ukraine, Russia, Australia, Israel and South Africa! And the list will go on and on…..

We enjoyed hearing the stories of your adventures here in Boquete, Panama, as you learned about the many steps to getting a cup of coffee to your table. And as you went on the Canopy Tour and you zipped speeding down the track hanging far above the trees! And your whitewater rafting trip to the Costa Rican border! It’s as if we took the adventure along with you!

During this time we had the opportunity to grow. We grew in staff so that we had people here that could speak to you both in Spanish and English. We grew in popularity through TripAdvisor and booking.com.  It is so heartwarming to read what you experienced during your stay here with us. We still to this day go back and read them. Remembering you and your time spent with us. And most importantly, we felt a kinship with each and every one of you, our guests, our hearts were and are still filled with love and happiness! Our lives will never be the same.  The energy, blessings and gratitude we receive do not end!

3What does end is the time you, our guests are here with us. Just before you leave, many times we stop and ask to take a picture with you. Our hearts step up to our throats making it difficult to speak. We act like nothing is wrong and we smile for the shot. Still inside, we are struggling to let you go. You have taken us by storm and we are left with that photo and a small piece of your lives.

As Terry has said, “I can imagine that most parents experience this feeling as their children, now adults, go off to college, or get married and move onto their adult lives.” It is difficult for us to say goodbye, however, you have shaped our lives so tremendously and you have energized us so incredibly, that we are renewed and ready to receive new guests and open our hearts to them and all who stay here at Casa de Montaña Bed & Breakfast!

Along with our guests, we have had several employees that have moved on in their lives as well. We also have to say goodbye to them. Sometimes it feels like we are attending a funeral and for days, the remaining staff and all of us are affected.

Just real recently we said goodbye to Debra. Debra decided, after having experienced Casa de Montaña, that she was ready to open a bed and breakfast with her boyfriend in Quito, Ecuador. It about broke our hearts into pieces. Veronica created an exquisite thanksgiving dinner and we all sat together and quietly said how much we loved Debra, some of us could not verbalize it. It was a rather quiet meal until we found humor and all of us, laughed almost too loudly as it was forced.

This is not an isolated incident. It happens every time. And now, it’s happening again. Our wonderful Maria Isabel has decided that at this point in her life, she wants to be with her children. It’s always tough to work when you’re a mother with children and Maria Isabel has an opportunity to be a stay home mom! We can’t fault her for that and what a blessing for her and her children. Maria has this to say shortly before parting from Casa de Montaña:

4I have worked at Casa de Montaña for only 8 months, and I have made great friends. From Veronica whom with her motherly care takes care of all of us, along with Nicolas who is always on top of all the little details on the house maintenance. Natalia who is so detailed on the cleaning and can swiftly clean a room, and Junior who takes great care of our garden. Terry and Manzar have always been so fun to work with.  It’s sad to leave, and it feels like I am leaving my family, not just coworkers. I am sure I will be coming back to visit and bring cupcakes! (Otherwise Terry would not let me in hahaha).

 

So if you see a tear or two running down our eyes, we are ok, we just had to remove our heart from our throats one more time.

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For those who have not been here yet, or who have not stayed with us yet, please do contact us as we have a place in our hearts that only you can fill!

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